CarRecovery
Blog

Help Centre

Need help with a booking or question about the service? Start here.

Last updated: April 2026

How quickly can I get recovery?

Most bookings are matched in minutes. Actual arrival time depends on traffic, location, and driver availability at the time of booking.

How is the price calculated?

Pricing is shown before you book and is based on distance, time, vehicle type, and local demand. There are no hidden fees after confirmation.

Can I cancel a booking?

Yes. You can cancel from your booking flow. Cancellation terms depend on whether a driver has already been dispatched.

Do you cover the whole UK?

CarRecovery supports customers across the UK, with strongest real-time coverage in London and nearby areas.